BeforeTest · Professional · Project & agile · Agile & service

ITIL 4 Foundation

Prepare for ITIL 4 Foundation (Project & agile · Agile & service) with an AI assistant. 4 chapters: Key concepts, Guiding principles, Service value system, Practices. Tick what your exam covers, then study with guided help, quizzes and practice papers.

Chapters and topics

1. Key concepts
   • Value
   • Service relationships
2. Guiding principles
   • Seven principles
3. Service value system
   • Value chain
   • Governance
4. Practices
   • Incident
   • Change
   • Service desk

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